IMPORTANT NOTICE
It is important that you read these terms and conditions carefully before accepting the agreements. We recommend that you print and retain these terms and conditions, any confirmation emails, transaction details, additional offer terms and game rules for your records.
ACCEPTANCE OF TERMS AND CONDITIONS
You accept to be bound by this contract by clicking on 'Submit' or 'I Agree' or 'Accept'. After clicking on 'Submit' or 'I Agree' or 'Accept', a legally binding agreement on these terms and conditions is concluded between, (a), you the end user ('you') and, (b), Cyberslotz, and CZ Trading Ltd. Cyberslotz is the trading name (tradename and registered trademark) of RAL InterActive Ltd and CZ Trading Ltd is a wholly owned subsidiary of RAL InterActive Ltd whose parent company is Talarius Ltd, who are respectively defined in this document as 'company', 'we', 'us' or 'our'.
Please note that these terms and conditions will prevail in the event of any conflict between these terms and conditions and any other document referred to in these terms and conditions.
Your attention is also drawn to ourPrivacy Policy, which describes how we deal with and protect the personal information you give to us. By accepting the terms and conditions you are also acknowledging and accepting our Privacy Policy.
1 PROHIBITED PERSONS
You may only use the service if you are 18 years of age or over (or such other minimum legal age in your jurisdiction) and it is legal for you to do so according to laws that apply to your jurisdiction. We reserve the right to ask you to prove your age and we may suspend your account until we receive satisfactory proof of your age. Any use of our services is at your sole option, discretion and risk.
2 REGISTRATION
Cyberslotz reserves the right, at its absolute discretion, to refuse to register any player. Only one active account is allowed per player, any additional accounts will be closed.
3 CANCELLATION
Cyberslotz retains the right to suspend or terminate a player's account without prior notice in the event that, in our opinion, any of the Terms and Conditions are breached.
4 UNFINISHED GAMES
In the event that a player does not finish a game before logging out, then the player is required to finish the game the next time he logs oÂn. All unfinished games will lapse after a period of 14 days and stakes will be credited to the Cyberslotz account.
5 WITHDRAWAL AND CASH LIMITS
5.1 Cyberslotz reserves the absolute right, where appropriate, to require players to supply additional personal details prior to them making a withdrawal. Cyberslotz reserves the absolute right to be the sole arbiter in whether or not this right is invoked. The requirement is intended to, within reasonable bounds, protect the company from fraudulent / illegal dealings and / or transactions. You accept and agree to furnish any personal details oÂn request and these may include true copies of your birth certificate, copies of driving licences, copies of passports, etc. This list is not exhaustive and may be amended at the discretion of Cyberslotz. This will particularly, but not exclusively, apply to players with large first time cash-ins.
Under no circumstances will deposits made, once processed, be refunded. All deposits are accepted in good faith and are subject to the specific bank's processing criteria. Transactions made by players using a third party's debit or credit card will be accepted provided they meet the processing criteria. Deposits will, in these cases also be non-refundable.
5.2 In the event of players winning significant amounts, (the interpretation of significant to be at the discretion of Cyberslotz) cheques may be payable. Players explicitly authorise Cyberslotz to use their surname, first name and photograph and to additionally mention the name of the city and country where they reside. Cyberslotz also reserves the right to present such cheques in person. These particulars can be used in any promotion or advertising in the United Kingdom or abroad, for two (2) years. The use for these elements by Cyberslotz will be free of any payment or remuneration, other than the payment of the player's winnings.
5.3 Playing accounts are for gaming purposes oÂnly. If there is any attempt to use a playing account as a financial instrument, or any suspicious transactions occur (including, but not limited to, large scale deposits and withdrawals relative to level of gaming activity) then Cyberslotz reserves the right to suspend the account indefinitely.
Players are not permitted to load their account when there are already sufficient playing funds in the account. Players should note that they are free to set their own maximum cumulative deposit limits over a seven day period. Although the setting of a maximum weekly deposit is not mandatory, players should note that it does allow a personal risk limit to be placed on deposits. Players who take advantage of this facility should note that they will be permitted to make one more deposit once they have reached their weekly limit, however they will then be required to serve a 'Cooling off' period of 24 hours where no further deposits will be allowed. During the 'Cooling off' period players will still be allowed to play providing they have sufficient funds in their personal balance to do so. In the event that a specific amount is not selected the system will default to its own maximum deposit limit over a seven day period.
5.4 Banking rules prohibit the payment of winnings back to Non - U.K. Mastercards, payments will therefore in this instance be made by way of cheque. In the case of U.K Mastercard, Maestro, Solo, Visa credit, Visa/Delta, Electron and Non U.K. Visa cards monies will, in these instances, be returned to the card used to make the last deposit. Please note that, due to card rules, the maximum withdrawal, by way of Non U.K. issued Visa cards, U.K. Visa/Delta and Electron cards, is limited to 2500 GBP in any one 24 hour period. Where a cheque or a Non - U.K. Mastercard is the last method used as a playing deposit, withdrawals will be made by way of cheque.
5.5 The company reserves the right to restrict a player from making their first withdrawal (after registration) until such time as they have spent the minimum required cash spend. More details are available from the withdrawal page.
5.6 It is unlawful to deposit, or attempt to deposit funds obtained from ill-gotten gains. Cyberslotz will check all deposits made by any individual player, and if we determine or suspect that a transaction is suspicious, Cyberslotz reserves the right to retain the amount of the transaction and all other transactions from the specified account. Cyberslotz has an obligation to report all suspicious activity to the Malta Lotteries and Gaming Authority, and where necessary other law enforcement bodies. Additional identity checks will be carried out on any player attempting to withdraw sums in excess of £1,500 in order to comply with Anti Money Laundering regulations.
5.7 In the event that a Player Account has not been accessed (logged in to) for thirty months, Cyberslotz reserves the right to close the account. Cyberslotz will attempt to contact the player and return all funds. If this proves unsuccessful, all bonuses will be removed from the account, a 10% administration charge will also be applied before the remaining balance is remit to the Malta Lotteries and Gaming Authority. No claim shall lie against Cyberslotz in the event the balance is remitted to the Malta Lotteries and Gaming Authority in these circumstances.
6 BONUSES
All bonuses awarded by Cyberslotz are discretionary and can be withdrawn by Cyberslotz at any time. Cyberslotz regularly view inactive accounts and remove bonuses. Bonuses may be awarded with wagering requirements attached. These wagering requirements are detailed to the player when the bonuses are awarded and can be viewed by the player at any time by going to their 'My Wallet' page. Only one bonus may be used at any one time and abuse of the bonus system may result in the closure of the playing account. Promotions may have additional terms and conditions and these will be highlighted in the promotion. Promo codes override anyother sign up bonus on offer. Please note that if a bonus is awarded with a wagering requirement the following games do not count towards the wagering requirement: Blackjack, Roulette, Jacks or Better, Sicbo and Casino Stud Poker.
7 CHERRYPOINTZ LOYALTY SCHEME
7.1 The Cyberslotz Loyalty Rewards Scheme (CherryPointz) is available to all bona fide real money players who play at Cyberslotz.com or associated licensed destination sites.
7.2 CherryPointz loyalty bonuses are paid subject to a fixed payout rate determined by the total amount wagered by the real money player. In order to determine your actual or potential payout rates and wager levels, please refer to the 'My Rewards' section of the site.
7.3 CherryPointz loyalty bonuses are paid weekly at a fixed date and time. Please refer to the 'My Rewards' section of the site.
7.4 All CherryPointz loyalty bonuses and awards are subject to wagering requirements (currently 8 times). This means that real money players need to wager to 8x the value of the allocated bonus in order for winnings to be able to be released as withdrawable winnings. These wagering requirements are detailed to the player when the bonuses are awarded and can be viewed by the player at any time by going to their 'My Wallet' page.
7.5 CherryPointz loyalty points accrue by means of cash wagers (purchases) only. Wagered bonuses do not accrue towards points totals and are not counted as wagered amounts. Casino Favourites and Progressive Games (including, but not limited to, Roulette, Blackjack and Swamp Rat) do not count towards the accrual of cherrypointz loyalty points.
7.6 Cyberslotz may also award discretionary points to the loyalty scheme as a result of ongoing, event-based or one-time promotional activities. These Promotions may have additional terms and conditions and these will be highlighted in the promotion.
7.7 All bonuses and rewards awarded by Cyberslotz are discretionary and can be withdrawn by Cyberslotz at any time.
8 GAME RULES
8.1 Whilst Cyberslotz will make reasonable endeavours to inform registered players of any changes to specific game rules and limits, Cyberslotz reserves the right to change such rules and limits without prior notice. It is your responsibility to review the Cyberslotz rules and limits.
8.2 All progressive jackpots increment in real time, and thus are not necessarily the same as those displayed on a page (some of these displays are updated periodically and are a guide only). When playing a game for cash, with a progressive jackpot, the jackpot value displayed in the game will be correct at the point in time that the game is loaded. However, as the game is played by many players simultaneously the value may then go up (as more games are played) or down (as prizes are won) in real time. In the unlikely, but theoretically possible, event that more than one player wins the jackpot at precisely the same time then the prize will be shared equally. All payouts on progressive jackpots will be subjected to post game analysis and review before payment is made.
8.3 Any game malfunction voids all pays and plays.
9 Top Trumps
9.1 These terms cover both Top Trumps Football Stars and Top Trump Soap Stars. The games refer to betting at fixed odds on a particular player attribute on a displayed card. You nominate that your chosen attribute will be higher than the equivalent stat on the next card randomly drawn.
9.2 It is possible for an attribute to be identical on two or more cards. Your bet loses if the equivalent stat on the next card is the same or higher than the stat you have chosen on the displayed card.
9.3 Top Trumps are accumulator games, winning stakes are multiplied by the odds for the chosen stat and will be bet on the subsequent draw unless you collect your winnings. If you lose a bet, all winnings and stakes at that time will be lost.
9.4 Payouts quoted and bets offered may be altered from time to time.
9.5 Stats are offered 'as is' and may not represent actual player / soap star statistics. All card stats can be viewed within the game. Stats may be updated from time to time.
10 COMPUTER VIRUSES
Cyberslotz does not guarantee that files are free from computer viruses. It is the player's responsibility to protect their systems and have in place the ability to reinstall any data or programs lost due to a virus.
11 HELPDESK
We will make reasonable endeavours to provide access to the Cyberslotz helpdesk by way of email 7 days a week and by telephone between the hours of 0900 - 1730 Monday to Friday. You can email us at customer.care@cyberslotz.co.uk, or alternatively telephone oÂn 0800 138 0468 (free call) or from outside the UK: +44 870 121 0468.
12 TAX
12.1 Cyberslotz will pay relevant betting tax and gaming duty to the relevant tax authorities at the then applicable current rate.
12.2 You are responsible for the declaration and payment of any taxes as required by the jurisdiction in which you reside.
13 PASSWORDS
13.1 It is your responsibility to ensure that your password remains known oÂnly to yourself.
13.2 All bets placed using a correct and current password will be deemed valid and effective. Cyberslotz will carry out no further investigation into the identity of the player placing the bet.
13.3 If you know or suspect that any other party is aware of your password you must immediately contact Cyberslotz to change your password. You will be asked to confirm the challenge question and answer that you provided when initially registering.
13.4 You are liable for any losses incurred oÂn your account through transactions carried out using your password.
14 LIABILITY
Cyberslotz makes no warranties with respect to system malfunction and in the case of a malfunction all pays and plays are void.
YOUR ATTENTION IS IN PARTICULAR DRAWN TO THE PROVISIONS BELOW:
14.1 The following provisions set out the entire financial liability of Cyberslotz (including any liability for the acts or omissions of its employees, agents and sub-contractors) to you in respect of:
14.1.1 any breach of this Agreement; and
14.1.2 any representation, statement or tortious act or omission including negligence arising under or in connection with this Agreement.
14.2 All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from this Contract. Your statutory rights are unaffected. Cyberslotz does not warrant that the Website will be available at any particular time or location nor that it will be free of any viruses nor that its contents are accurate, reliable or correct.
14.3 Nothing in this Agreement excludes or limits the liability of Cyberslotz for death or personal injury caused by Cyberslotz' negligence or its liability for fraudulent misrepresentation.
Subject to sub-clauses 13.1 and 13.2 above.
14.4 Cyberslotz' total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise, arising in connection with the performance or contemplated performance of this Agreement shall be limited to £100.
14.5 Cyberslotz shall not be liable to you for any indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill or otherwise), costs, expenses or other claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with this Agreement.
15 INTELLECTUAL PROPERTY
All intellectual property rights including without limitation copyrights, design rights and trade marks in the characters and graphics depicted in the games and elsewhere at www.cyberslotz.co.uk vest in CZ Trading, or RAL Interactive Ltd, Talarius Ltd and or licensors and their reproduction is not permitted without the express prior written permission of CZ Trading.
16 DATA PROTECTION
Cyberslotz is registered in the U.K. Data Protection Registry, number Z5149156, and makes every effort to comply with the terms and conditions as laid down in the Data Protection Act 1998. Players should note that Cyberslotz will, as permitted under the Data Protection Act and particularly with regard to compliance with Money Laundering regulation, carry out identity verification checks. These checks will not be carried out unless and until the customer has accepted our Terms and Conditions. In accepting our Terms and Conditions, registrants and players are agreeing to these checks taking place.
17 FORCE MAJEURE
Cyberslotz shall not be liable to you for any delay or non-performance of its obligations under this Agreement arising from any cause or causes beyond its reasonable control including, without limitation, any Act of God, Governmental Act, fire, flood, explosion or civil commotion.
18 JURISDICTION
This Agreement is governed by the laws of Malta and the parties submit to the exclusive jurisdiction of the Courts of Malta. All bets placed on fixed odds games will be deemed to have been placed and accepted in Malta.
19 WAIVER
No delay by Cyberslotz in enforcing its rights under this Agreement will prejudice its rights and, in any event, will not be deemed to be a waiver of any other right or later breach.
20 VARIATION
You agree that any variation made to this document by Cyberslotz will be binding.
21 SEVERABILITY
If any part of this Agreement is held by a court of competent jurisdiction to be illegal or unenforceable for any reason then the validity of the remainder of the Agreement will not be affected.
22 ASSIGNABILITY
This Agreement is personal to Cyberslotz and you must not without the prior written consent of Cyberslotz assign, transfer, charge or deal in any other manner with this Agreement or Cyberslotz' rights under it, or part of it, or purport to do any of the same, nor sub-contract any or all of your obligations under this Agreement.
23 THIRD PARTY RIGHTS
For the avoidance of doubt, unless the contrary is stated expressly, nothing in this Agreement shall confer oÂn any third party any benefit or the right to enforce any of the terms of this Agreement. The Contracts (Rights of Third Parties) Act 1999 shall not apply to this Agreement and no person who is not a party to this Agreement (including any employee, officer, agent, representative or subcontractor of either party) shall have the right (whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise) to enforce any term of this Agreement which expressly or by implication confers a benefit oÂn that person without the express prior agreement in writing of the parties which agreement must refer to this Clause.
24 GENERAL
24.1 This Agreement between you and Cyberslotz is the entire agreement between you and Cyberslotz and supersedes any other oral or written communications, agreements or representations provided that neither party excludes any liability for any fraudulently made representation or warranty.
24.2 Words importing the singular include the plural, words importing any gender include every gender and words importing persons include bodies corporate and unincorporated and in each case vice versa.
25 NOTICES
Notices sent by either party under this Agreement must be sent by first class mail or by facsimile or by email transmission. Correctly addressed notices sent by first class mail shall be deemed to have been delivered 72 hours after posting whilst notices sent by facsimile or email shall be deemed to have been received within 2 hours of sending provided, in all cases, that the time for service falls oÂn a normal working day in England and Wales. If not, then receipt shall be deemed to take place at 10 am oÂn the next working day.
These Terms and Conditions were last altered on the 30th of April 2008.